Support
Quick answers about the app. Can’t find what you need? Email us.
Email: [email protected]
You can write to us in English or Spanish.
Questions and answers
How do I restore my purchase?
In iPrep, tap Restore Purchases on the full access screen. Use the same Apple Account you bought with.
Which devices does iPrep work on?
iPhone, iPad and iPhone Duo running the iOS or iPadOS version shown on the App Store. Your purchase works on every device signed in to your Apple Account.
Does my progress sync between devices?
No. iPrep has no accounts, so your progress, scores and exam date are stored only on the device you study on.
Does it work offline?
Yes. Once downloaded, iPrep works fully offline.
How do I change the language?
iPrep is available in English and Spanish. Change the app language in your iPhone or iPad Settings, under Apps, iPrep, Language.
The app does not open or closes by itself
Update iPrep to the latest version on the App Store and restart your device. If it still happens, email us with your device model and iOS version.
What data does iPrep collect?
iPrep has no accounts and never asks for contact details. See the privacy policy for the details.
